As the Human Resources Corporate Trainer, you are responsible for creating and delivering training programs that effectively assist employees in developing the knowledge and skills needed to perform their daily job function and support the next step of their career path. Responsible for assessing training needs and requirements, creating, designing and updating training materials that support the Company’s core values, schedule and facilitate job-specific trainings, measure and evaluate training effectiveness.
ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
• Ability to effectively lead from the Company’s Mission Statement and manage organizational knowledge
• Identify and assess training priorities within the company
• Align training goals with overall Company and departmental objectives
• Develop, organize, conduct, and evaluate training programs; aligning key goals with learning objectives and outcomes
• Create, organize, and obtain teaching materials, training procedure manuals and course materials
• Plan, organize, and implement a range of trainings to teach skills for specific jobs in the following areas; checker, bakery checker, barista, combo clerk, utility clerk, facilitator, food handler, AB18 , meat department, forklift, front end lead, grocery stocker, and other necessary re-trainings
• Communicate with leadership, coordinators and managers to ascertain training needs
• Coordinate training schedules with employee, manager/coordinator, HR Recruiter, and outside vendors to minimize disruption of normal workplace flow
• Work collaboratively and proactively to address and respond to performance gaps
• Deliver trainings using various techniques; classroom learning, presentations, demonstrations, one-on-one coaching, computer based training
• Train all new hires and provide retraining to current employees as needed
• Evaluate the competencies of individual trainees to ascertain knowledge and skill level
• Assist employees to approve upon or enhance existing skills
• Evaluate effectiveness of trainings and modify training programs as needed
• Monitor, evaluate, and maintain all training records
• Travel between retail store locations
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
• Bachelor’s degree in business administration or related field
• Human Resources Certificate
• Corporate Trainer Certification a plus
EXPERIENCE:
• Minimum of two years of experience and working knowledge of retail grocery operations
• Minimum of two years of experience in a leadership role
• Minimum of one year proven track record in successful management and delivery of training processes utilizing different delivery methods
• Minimum of one year experience data entry in a Human Resource Management System (HRMS)
• Excellent understanding of Federal and State laws, OSHA Regulations, Food Safety, Weights and Measures, Alcohol Beverage Control
SKILLS:
• Must have excellent interpersonal and observational skills, be well organized, detailed oriented and comfortable working with all levels of the organization
• Requires initiative, motivation, creativity and ability to understand many areas of expertise
• Strong computer skills including proficiency with Microsoft Word, Excel and PowerPoint and Outlook
• Excellent oral and written communication skills
• Ability to adjust communications to a global audience
• Excellent administrative skills to manage training programs
• High degree of organizational understanding
• Ability to protect highly confidential and sensitive information
• Ability to work independently, prioritize duties, complete daily procedures and responsibilities with minimal supervision
• Ability to travel independently between company locations
• Leadership skills to effectively direct trainees and provide positive topic-specific training and performance improvement coaching
LANGUAFE SKILLS:
• Bilingual, English/Spanish is preferred
• Ability to read, comprehend, and write training materials, simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one, small and large group situations to employees and managers
MATHEMATICAL SKILLS:
• Must be able to do basic math (addition, subtraction, division, multiplication)
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
REASONING ABILITY:
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations
• Ability to exercise sound judgment
CERTIFICATES, LICENSES, REGISTRATIONS:
• Sexual Harassment Prevention Training for Supervisors
• Alcohol Beverage Control Certificate
• ServSafe Food Handlers Certification
• Registered ServSafe Examination Proctor Certification
• Valid Driver’s License
• Acceptable DMV Report
• Personal vehicle insurance
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands and fingers to operate a keyboard or mouse, handle and feel phones, files and paperwork. The employee is frequently required to stand, walk, and reach with hands and arms. The employee must frequently bend and twist at waist and neck, and lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate while working in the office. On occasion the work environment may entail being in a warehouse, store location, or being outside where there is intermittent to constant noise from machinery, activity, and overhead speakers.
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